If the client returns to Charlotte with a maximum wait time of 40 minutes, the return trip is included at no extra cost.
🚭 Vehicle Conduct:
Smoking of any kind (including tobacco, vapes, or other substances) is strictly prohibited inside the vehicle.
Transporting illegal items or engaging in unlawful activity during the service is not permitted under any circumstances.
📅 Reservation Policy:
A 50% deposit is required to confirm your reservation.
The remaining balance is due on or before the day of the scheduled service.
❌ Cancellation Policy:
Cancellations must be made at least 24 hours in advance to be eligible for a partial refund.
If canceled within 24 hours, the deposit is non-refundable.
If canceled more than 24 hours in advance, 20% of the total service amount will be refunded.
We appreciate your understanding and cooperation in helping us deliver the best possible service experience.